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Little Reader Support
Find quick answers or contact us for help with reading activities, settings, purchases, or feedback.
Email supportFrequently asked questions
How do I restore the Full Reading Library?
Open Parent Settings, select the Full Reading Library option, complete the grown-up gate, and choose Restore Purchase. Make sure the device is signed in with the Apple Account that originally made the purchase.
Can I turn off sounds or reading help?
Yes. Open Parent Settings to control gentle ambience, sound effects, spoken audio help, and tappable word cards. Your choices are saved on the device.
Where is reading progress saved?
Completed activities, stickers, stars, and preferences are stored locally on the device. Little Reader does not require an account or upload this information to us.
What happens if I delete the app?
Deleting the app removes locally stored progress and preferences, subject to the device’s backup and restore behaviour. The Full Reading Library is a non-consumable Apple purchase and can be restored using the same Apple Account.
How can I report a problem?
Email us with the device model, iOS or iPadOS version, the screen where the issue happened, and a screenshot if possible. Please do not include a child’s personal information.
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Still need help?
For technical help, purchase restoration, privacy questions, feedback, or feature requests, email us. We aim to respond within three business days.